Data Deletion Request — Adwix Connect

🗑️

What Gets Deleted

When you submit a data deletion request, the following data associated with your account is permanently removed from our systems:

ACCOUNT DATA

Name and email address
Password hash
Account preferences
Login history

WHATSAPP DATA

All message history
Conversation records
Contact lists
Broadcast campaigns

BUSINESS DATA

Message templates
WABA ID & credentials
Webhook configurations
Analytics data

RETAINED (LEGAL)

Payment records (7 yrs)
Tax invoices
Fraud prevention logs
Legal compliance records

⚠️ Irreversible Action: Data deletion is permanent and cannot be undone. Please export any data you need before submitting this request.

⚙️

How the Process Works

📝

Submit Your Request

Fill out the form below with your registered email and reason for deletion.

Immediate
✉️

Verification Email

We send a confirmation email to verify your identity and ownership of the account.

Within 24 hours
🔍

Request Review

Our team reviews your request to ensure it meets legal requirements.

Within 7 days
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Data Deletion

All eligible data is permanently deleted from our active databases.

Within 30 days
✅

Confirmation

We send you a final confirmation email once deletion is complete.

After deletion

📋

Submit Deletion Request

📌 Please use the same email address associated with your Adwix Media account. Requests from unverified emails cannot be processed.

Full Name *

Registered Email *

Type of Deletion Request *

Reason (Optional)

I understand that data deletion is permanent and irreversible. I confirm this is my account and I want to proceed.

✅

Request Submitted Successfully

We've received your data deletion request. Check your email for a verification link. Once verified, we'll process your request within 30 days.

Reference ID:

🔵

Meta / Facebook Login Data Deletion

If you used Facebook/Meta login to connect your WhatsApp Business Account to our platform, Meta may direct you to this page to request deletion of data we received from Meta. Here's what that means:

When you authorized our platform via Meta, we received your Meta user ID, name, and email
This data is used solely to link your Meta Business account with your Adwix Media account
Submitting a deletion request here will remove all Meta-sourced data from our systems
This will disconnect your WhatsApp Business Account from our platform

📌 For Meta-directed deletions: Select "Meta Facebook Login Data Deletion" in the form above and submit with your registered email. We will process and confirm within 30 days as required by Meta's platform policies.

After deletion, you can always reconnect by creating a new Adwix Media account and re-authorizing through Meta Business Manager.

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Need Help?

If you have questions about your data deletion request or need to check the status of a submitted request, contact us directly:

Adwix Media Prop.

📧 [email protected] — Subject: "Data Deletion Request"

📍 Kuhn Khas, Himachal Pradesh – 176098, India

Response time: Within 7 business days